Last updated: January 6, 2026

1. Introduction

This Privacy Policy describes how Luana Maso – Luana Maso Vocal Studio (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you visit and interact with www.luanamaso.com (the “Website”). We are committed to protecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR). GDPR.eu

2. Data Controller

Controller: Luana Maso – Luana Maso Vocal Studio
Email: contact@luanamaso.com

3. Data We Collect

We may collect the following personal data:

  • Contact information: name, email address, phone number (e.g., when you fill in the contact form or book a consultation)
  • Technical data: IP address, browser type, device information, and other diagnostic data
  • Usage data: pages visited, time spent, etc.
  • Cookies and similar technologies: see the Cookie Policy section below

4. How We Collect Your Data

We collect personal data you voluntarily provide through forms on the Website, as well as automatically through cookies and similar tracking technologies when you browse the Website.

5. Legal Basis for Processing

We process your personal data based on:

  • Your consent (e.g., for marketing communications and non-essential cookies)
  • Performance of a contract (e.g., scheduling lessons)
  • Our legitimate interests (e.g., analytics and improving the Website)

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and collect statistics for analytics. You can manage or withdraw your consent via the cookie consent banner. For more details, please read our Cookie Policy.

7. Purpose of Processing

Your personal data is used for:

  • Responding to your inquiries and requests
  • Providing services (e.g., online singing lessons and consultations)
  • Sending newsletters (only if you consent)
  • Improving the Website and analyzing trends

8. Data Sharing

We do not sell your personal data. We may share data with third-party service providers who help deliver our services (e.g., email service, analytics providers), under data processing agreements.

9. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate protections, such as Standard Contractual Clauses.

10. Data Retention

Personal data is retained only as long as necessary for the purposes described or as required by law.

11. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact us at contact@luanamaso.com.

12. Complaints

If you believe your data protection rights are violated, you may lodge a complaint with the relevant supervisory authority.

13. Changes to This Policy

We may update this Privacy Policy at any time. The latest version will be posted on this page with the revision date.